Who Cares? In Body Language

The woman at the other end of the counter looked interested... initially. I was speaking with her about the amazing properties of Ageless Xtra, namely its ability to increase mental clarity and sustain energy. I told my most profound experiences and those of my customers with a sincere appreciation of having her as my audience at that moment. My recent trip to Puerto Rico was part business part pleasure, and right now I felt like it was both.

Her kindness prevailed so I continued bragging about the science behind this fabulous product and its accessibility, until... she shifted her weight to one side of her hip. Uh-huh... she got bored. I no longer had her attention and she was now probably thinking of her next priority and how to cut me off without being rude. Luckily, I'm tuned in to body language... hey, that's my job. So, I asked her a simple question -

"Does this sound like something your customers are looking for?".

Well, not exactly was the implication. Turns out they're more interested in weight loss formulas than mental clarity and sustained energy, which is great, but I didn't have those samples with me and was totally unprepared to discuss that product.

Without taking too much more of her time, I promised to return in a few months with those products her customers are interested in. Something tells me she'll be just as receptive, but perhaps more engaged... the very thing I need to be mindful of when speaking with her.

Now I can plan for my next trip with a more relevant product review, samples and most importantly, a clearer intention.

Still, I wonder. Have you had a situation where if you had paid attention to body language, it might have turned out to be a more positive experience? Please do share.